Need Help Decoding BSOD Dump Files

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Asked By CuriousCoder42 On

Hey everyone! I'm dealing with a frustrating issue where my PC frequently experiences BSOD (Blue Screen of Death) crashes when connected to the internet, whether it's through a cable or Wi-Fi. After some investigation, I suspect it might be a driver issue since the problem doesn't occur in safe mode with internet access. I've tried removing and reinstalling my network driver multiple times, both the stock and newer versions, but the crashes continue. I've run memtests and stress tests, and everything seems to point to hardware being fine, as it only crashes with internet connection or while not in safe mode.

I'd really appreciate any help in reading the dump files to figure out what's causing these BSODs. Here's the link to my minidump files: [Minidump.zip](https://www.dropbox.com/scl/fi/7hb4sxb7406zrcb4gzcv2/Minidump.zip?rlkey=162n06u1sbem1iy2cbuuiz76q&st=7e8rnquv&dl=0) Thanks a lot!

2 Answers

Answered By DebuggingDude98 On

To get a better understanding of the BSOD issues, you'll need to gather accurate dump files. If you can boot into Windows (even in Safe Mode), check C:WindowsMinidump for any files. If you find anything, zip them up and upload them to a file-sharing site. Multiple dump files are better for analysis, and if you can only retrieve one, make sure to follow the guide for creating small memory dumps. This way, you'll have more data for us to work with.

Answered By TechWhiz34 On

It sounds like you've done quite a bit of troubleshooting already. Just to clarify, when you're booted normally, if you unplug the ethernet cable, your PC doesn't crash, right? From what I'm seeing in the dump files, they indicate a potential issue with a driver, specifically USBPcap.sys. It appears to be getting loaded and unloaded repeatedly, which could lead to memory corruption and subsequently cause a crash. Do you know what installed that USBPcap driver? It might be relevant to your issue.

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