Hey everyone, I'm in a bit of a tough spot. I was trying to reset my PC, but it bluescreened twice during the installation process, and now it just won't boot into Windows at all. I've been attempting to install a fresh copy of Windows, but both my HDD and SSD aren't showing up. Here are my specs: Intel i7 12700, 1TB WD Black SSD, 16GB DDR4 RAM, and an Nvidia 3070ti. Whenever I try to boot up—even in Safe Mode—I get this message saying, "the computer restarted unexpectedly or encountered an unexpected error, Windows installation cannot proceed." When I click OK, it waits for a bit, then shows a blue screen with the stop code "clock_watchdog_timeout," but it doesn't progress any further. Any ideas on what to do?
3 Answers
To start, we need to check for dump files which can help us analyze the BSODs. If you're able to boot into Windows or Safe Mode, look in C:WindowsMinidump for any dump files. If you find some, zip the folder and upload it to a suitable file-sharing site. It's crucial to have multiple dump files for a proper analysis. If you don't have any, you can change the dump settings to create Small Memory Dumps by following some guides online. Let me know if you need help with that!
That 'clock watchdog timeout' error isn't a good sign; it usually indicates hardware issues. I had a similar problem once that required me to replace my motherboard. As a workaround, you could try booting from a Linux live USB. If that works, run some stress tests to see if your hardware is fine and to rule out any damage. Let me know if you need help creating a Linux installer!
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