We're a mid-sized SaaS company with about 80 remote users in development and sales, preparing for our first SOC 2 Type 2 audit coming up in a couple of months. Our auditors are emphasizing the importance of controls around data exposure risks, particularly concerning third-party apps, SaaS logins, and potentially risky browser extensions. Currently, we use Microsoft Intune Endpoint Manager for device management and a CASB like Netskope or Zscaler for web filtering, but these tools do not provide the visibility we need into browser activity, such as extension inventories or event logs for logins and tab interactions. Previously, we relied on manual checks and screenshots for evidence, but this approach isn't scaling well, and the auditors weren't impressed. I'm looking for suggestions for tools that can monitor browser-level activity without significantly affecting performance or requiring us to switch to a fully enterprise browser. It would also help if the tool can integrate with our existing stack and generate reports that auditors would accept. Thanks in advance!
4 Answers
As an MSP owner, I recommend checking out ConnectSecure, which is a vulnerability scanning tool that tracks browser plugins. Many similar tools out there can provide visibility if they're agent-based. It might be a solid avenue for you to explore.
It's important to approach this realistically. Just having a list of browser extensions isn't sufficient; auditors will want detailed change history, permission changes, and proper risk context. Solutions like LayerX work well since they can connect extension activities to whether a sensitive paste happened while an unapproved extension was active. This is critical for SOC 2 compliance. Remember, most people prefer to stick with browsers like Chrome or Edge, so having a tool that fits within these environments is essential.
From what I gather, using Intune to block non-approved browser extensions could indeed meet some of the auditors' requirements. But be cautious; while Intune is good for managing devices, it doesn't monitor browser behaviors directly.
If auditors want extension inventories combined with detailed user behavior, relying on manual screenshots was never a viable solution. What they need are automated logs, trend histories, and alerts for policy violations—something that can’t be efficiently captured by screenshots alone.
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