I recently paid a guy $300 to build my PC using parts I bought myself, but I'm feeling really let down by the quality of his work. For starters, the cable management is terrible—cables are just hanging out everywhere. Plus, he didn't even install any of the fans I bought; they were just left in the box. To make matters worse, he claimed that one of my new RAM sticks was broken, which I'm skeptical about because I bought it in perfect condition. Now, I'm left wondering if he damaged it or just didn't test it properly. There's also a red light on my motherboard that doesn't seem related to the RAM since I have 64GB installed (only needs 32GB to work). I've seen that other places charge between $75-$150 for a full build with proper cable management and testing. It really feels like I've been ripped off. Should I demand a refund or at least a partial one? How should I approach him about this?
3 Answers
Honestly, it sounds like you were overcharged for a pretty basic build. Paying $300 for a PC assembly without proper cable management and testing is kind of outrageous. I'd definitely recommend asking for a refund, or at least a partial one, especially since he didn’t deliver on the services promised. Just be upfront about your concerns when you approach him, provide specific examples of what was done poorly, and hopefully, he’ll be willing to make it right.
I'd say go for it! If $300 is on the higher end for a standard build, you should expect a quality job. If you feel the work was shoddy, bring it up. Just be straightforward about what you expected versus what you got.
In my opinion, you have every right to ask for a refund if the job was done poorly. Definitely mention all the issues you faced and ask if cable management and fan installation were part of the agreement. It wouldn't hurt to check online reviews about him too; if he has a history of not delivering, that will strengthen your case.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload