I'm looking for advice on how to improve the user experience (UX) of my website, which is designed to provide unbiased information about colleges and includes tools like a college rank and predictor. Additionally, we plan to extend our services to help Indian students who want to study abroad, particularly from third-world countries. Many of these students have had negative experiences with counselors who prioritize sales over genuine guidance, leading to regrets after their admissions. I want to ensure our site is trustworthy and user-friendly to prevent similar issues.
3 Answers
I've noticed that the navigation menu isn't aligned correctly on narrow screens. It might help to fix that so users can easily find their way around.
Your site could really benefit from a redesign. Right now, it feels like a boring government document mixed with a spreadsheet. The predictor tool is hard to find, buried under multiple 'learn more' buttons. If you're trying to build trust with Indian students, consider adding real testimonials and stories from students who've used your services. Right now, it seems more like a logic-based tool when what they really need is some emotional reassurance.
One thing to consider is removing the sticky header. It can be distracting and take up valuable screen space, especially on mobile devices.
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