Trouble with My GPU and Motherboard Compatibility

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Asked By TechieTurtle23 On

I'm having some issues with my MSI VDH Pro Max motherboard paired with a Ryzen 5 5500 and an XFX AMD RX 570 GPU. The debug light shows white and the BIOS doesn't boot; it skips the MSI splash screen and jumps straight to Windows. To troubleshoot, I took my GPU to a service center, and it turned out that it only boots when I use one RAM stick along with my GPU. Is there any fix for this? I can't afford to buy a new GPU since I just got this setup.

3 Answers

Answered By LogicLover45 On

Have you thought about updating to Windows 11? Some users have reported that it resolved similar issues with their hardware configurations.

Answered By GamerGuru99 On

You might want to consider returning or RMA'ing the GPU if it's still under warranty. Sometimes compatibility issues can be resolved by getting a replacement. But if that's not an option for you, there are a few things you can try first.

Answered By RepairWhiz12 On

Also, have you checked if your motherboard has the latest BIOS update? Manufacturers often release updates that improve compatibility with newer GPUs.

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