I noticed an unexpected charge from Apple on my card, but I can't find any record of the purchase in my accounts. I don't have any subscriptions or anything like that, and it's really stressing me out. I reached out to Apple support, but they told me there's no purchase history linked to my account. What steps should I take to resolve this?
4 Answers
This might indicate that your card info has been compromised, so it’s crucial to report this as fraud to your bank immediately. They’ll provide you with the next steps and help secure your account.
You could also try reaching out to Apple again. If the first person you spoke to wasn’t helpful, see if you can get a Senior Advisor on the line. They might ask for the last four digits of the card for their records and can check on the charge for you.
First off, it’s a good idea to call your credit card company right away. They can help you dispute the charge and look into it further. Apple might not be able to help since they don’t see any record of the purchase, but your card issuer should take this seriously.
If you’re not really involved in the Apple ecosystem and you don’t use their products, definitely go straight to your card issuer. They can help you with the unauthorized charge. They’ll likely cancel your card to prevent any further issues.
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