Urgent Help Needed for Ransomware Attack on Company Servers!

If you're dealing with virtual machines, don't just shut them down. Instead, take snapshots for forensics—you want to preserve as much information as possible. Isolating the VMs from the network is essential too. Just make sure to select the option to include virtual memory if that’s available.

First things first, disconnect the affected servers from the network immediately. It's crucial to prevent further damage. After that, you should call your insurance company; they often have specific protocols for dealing with ransomware incidents and may even have resources to help. Keep in mind, downtime might be necessary, so don't rush things in an attempt to restore service quickly.

Have you checked if you have backup servers? If so, seriously consider getting them offline ASAP to avoid any potential issues. And yes, make that call to your insurance right away; they can offer guidance and solutions for situations like this.

Look, it's hard to believe that you're a real person and not a bot, but this situation sounds serious. Just remember to follow protocol: disconnect everything, call your insurance, and don't panic! And if you need to prove you're real, jump into a DM with someone for advice.