I had a terrifying experience last night when my Lenovo IdeaPad 5 Pro suddenly caught fire while I was at the train station. After getting off the train around 1:45 AM, I noticed steam or smoke coming from my bag. A bystander alerted me that it was my laptop burning! I quickly pulled it out, burning my hand in the process, and threw it on the ground. Unfortunately, I couldn't find a fire extinguisher as the authorities wouldn't let me use one. The laptop burned for about 5 to 7 minutes before it stopped, and now I'm really shaken up about the potential danger. I bought the laptop on April 21, 2025, and it has a warranty that includes an extended period. I'm at a loss for what to do next—any advice?
3 Answers
It's really scary to hear about your laptop catching fire! First thing, make sure to document everything, including photos of the aftermath. Since your device overheated, I'd suggest contacting Lenovo support immediately to report the incident. They should guide you on the next steps regarding your warranty and any potential safety recall. Also, beware of the device's power state; make sure it’s fully shut down and not in sleep mode when putting it away. Stay safe!
Yikes, sounds like a serious issue! It's a good idea to reach out to Lenovo and explain what happened. They're typically pretty responsive about safety recalls or replacements. If you didn't do anything unusual like modifying the laptop, they might take it seriously. Keep all the burned parts for evidence!
Wow, that's intense! Definitely avoid putting your laptop on sleep mode before stowing it away; hibernation or full shutdown is safer. Make sure to check your warranty situation too; manufacturers take fire hazards seriously. You should also consider reporting the incident to consumer safety authorities. It's important that they know about these issues!
Yes, definitely report it. Also, be cautious about using it again until you get clarity from their support!