Hi everyone, I need some advice. My Instagram account just got hacked, and the intruder changed my phone number to something I don't recognize, plus they deleted my email address which means I can't receive any verification codes. I'm holding onto a bit of hope to get my account back, but I'm also bracing for the possibility that I might need to create a new one. I've followed all the necessary steps for recovery but I'm still stuck. Has anyone experienced this and successfully regained their account? I'd love to hear how you did it.
3 Answers
You should definitely reach out to Instagram or Meta directly for help. They have a process for handling hacked accounts, but it can be a bit tricky since they don’t offer direct support lines. Make sure you fill out their recovery forms and provide as much info as you can about your account to prove it's yours. Good luck!
I totally get your frustration! I’ve faced something similar before, and I can honestly say that it was a grind dealing with Meta’s services. They’re really the only ones who can help with this situation. I submitted everything they asked for, and after a few weeks, I finally got my account back. Just keep trying!
Did you have two-factor authentication set up? That could have helped secure your account. If not, it’s a good idea to activate that for any future accounts. Sadly, it seems like the only real solution here is to continue working with Meta’s support system, even if it’s frustrating.
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