I'm experiencing a Blue Screen of Death (BSOD) with a WHEA uncorrectable error, and the issue is that my PC isn't creating dump files for the crashes. The only time I can get a dump file is when I manually trigger a BSOD. I have an event viewer log of the WHEA error, but I can't make sense of it. Can anyone help decipher it? Here are some details from the event log: it says it's from Microsoft-Windows-WHEA-Logger with Event ID 1, but I'm not sure how to interpret the rest of the data or what the next steps should be.
3 Answers
The WHEA error usually indicates a hardware issue. If you're able to eventually get a dump file, I might be able to help identify which component is causing the problem. Keep in mind that sometimes SSDs or other components can contribute to this type of error, so it’s important to run some diagnostics. If you haven't done so already, you might want to check your SSD's health too.
First, you want to make sure you can access any dump files, as they're crucial for diagnosing BSODs. Try checking this folder: C:WindowsMinidump. If there are any files there, zip them up and upload them to a file-sharing site like catbox.moe or mediafire.com. If you don't have any files, you might want to follow a guide to adjust your Windows settings to create small memory dumps instead. That way, you'll have something to work with in case this happens again.
I noticed the event log points to your 860 EVO SSD, but typically, SATA SSDs shouldn't cause WHEA errors. It might be worthwhile to gather more information about your system's hardware logs. There’s a tool called "Specify" that can help with that. You can download it from their site, run it, and it will create a link for you to share your system info, which will help with troubleshooting. It's super helpful!
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