I'm having trouble with my JBL 660 bluetooth headphones when I use them with my school Chromebook. The audio sounds muffled when I visit certain websites, and even after disconnecting and reconnecting, the sound issue persists. The only way I can seem to fix it is by restarting my Chromebook, which is super annoying. Does anyone have any suggestions on how I might resolve this?
3 Answers
It sounds like your headphones might be connecting in headset mode, which could lower the audio quality like an old phone call. This mode uses mono audio and a low sample rate. If that's the case, you might want to check your settings or try reconnecting your headphones differently.
Your Chromebook might have a high-audio level limiter, especially if it’s a school device. You should check with your school's IT department to see if there are any restrictions on audio settings.
Huh, I didn't know that. Thanks for the heads up!
Have you tried using a different pair of headphones? If those work fine, then it might be an issue with your JBL headphones. But if the problem happens with both, then it could point to a Chromebook issue.
Got it, sounds like a good idea, thank you!
That would make sense since it sounds like what happens when I talk on the phone while listening to music. Is there a way to fix this?