Why Can't My Mac Access Websites Outside of Work Internet?
Asked by
TechieTurtle89
I'm having trouble with my Mac (2020, 13-inch model) where it won't let me access any websites when I'm not connected to my work's internet. This includes basic sites and cloud-based services we rely on for our work. The error message I'm seeing is "This site can't be reached." This happens on my home network, at friends' houses, or even at cafes. Interestingly, I can still access these sites if I tether my phone, which makes me think it's an issue with how my laptop interacts with other networks. I've already tried resetting my home router and clearing the DNS cache, but nothing seems to work. I'd really appreciate any insights on this issue!
Answers
Hey! First off, is your Mac owned by your company? You might need to check if any specific configurations or software required by your work are causing this issue, especially if you have administrative permissions. Also, are you using a VPN? It sounds like your company has strict internet access policies, similar to what I experience at my workplace. A few suggestions: try using different DNS servers, and if possible, connect via Ethernet and see if that makes a difference.
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You might want to confirm whether you need a VPN to access the internet on your work laptop. It sounds like your company requires that to access most sites. If that’s the case, it could very well be the reason you can’t reach websites outside the work network.
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