Why can’t we join external meetings on Teams?

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Asked By TechieNerd123 On

I've been running into a frustrating issue where Teams is suddenly not allowing us to join external meetings. When we try, we get this message: "the account you're using doesn't have access to this meeting." However, we're definitely using the accounts that received the meeting invites. This has happened twice this morning with different domains. I've double-checked all of our settings, and everything looks good on our end. Is anyone else experiencing this? Just a heads up, a colleague from the same tenant was able to join a meeting with a third client without issues, and I've also joined meetings with other domains without a problem. It seems like there might be a bigger issue at play here.

4 Answers

Answered By TeamPlayer456 On

I've seen something similar lately! You’re definitely not the only one dealing with this. It can be really weird when some people from the same organization can join while others can’t. It's like a random bug cropped up.

Answered By JustHereToHelp On

Sounds like a frustrating morning! It’s odd that some meetings work fine while others don’t, especially with clients you’ve had recurring meetings with. If it keeps happening, you might want to reach out to your IT team to see if they can figure out what's going on.

Answered By CuriousCat88 On

It sounds like the problem isn’t on your end. It might just be a temporary glitch or something specific to those meeting hosts. One thing to check is if it’s all external meetings or just certain ones. Sometimes hosts restrict access, which could be the case here.

Answered By ZoomFan99 On

That’s strange! We had a similar situation yesterday. Two people from the same organization could join a meeting without issue, but three others couldn’t. It was just baffling! At least we can always fall back on a Zoom account for emergencies.

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