Why Did My New iPhone Shut Down Suddenly?

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Asked By SunnyTraveler92 On

Hey everyone! I just got my new iPhone 15 yesterday, and while I was watching TikTok, the screen suddenly went black. I tried to power it back on, but holding the power button didn't work. I eventually managed to get it back on with a force restart using the volume buttons and the power button, but now I'm really worried that there's something wrong with it. It's brand new and has had minimal use. What do you think could be going on?

2 Answers

Answered By TechieNerd2000 On

First off, make sure your phone is fully charged. Sometimes, a new phone can have battery issues if it's not charged completely. If you're sure it has enough battery, maybe it was just a glitch. If it keeps happening, I’d recommend checking in with the store you bought it from. They might help you resolve the issue pretty fast.

Answered By CuriousGadgetFan On

It’s great you got it from a legit reseller, but if it only happened once, it’s worth keeping an eye on it. If it happens again, don’t hesitate to take it back and exchange it. Better to deal with it now rather than later!

SunnyTraveler92 -

That's good to hear! I just hope it doesn’t happen again.

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