Why does my PC keep shutting down randomly?
Asked by
CuriousGiraffe84
I've been experiencing random shutdowns with my PC, and it's been really frustrating. There's no blue screen of death; it just turns off abruptly. After that, it won't power back on until I unplug the power supply for a few seconds. The event viewer shows a critical error related to kernel power, and it mentions the driver WUDFRd failed to load. I've tried troubleshooting by removing my GPU and running a memtest86, which reported zero errors after six passes. I also reinstalled Windows but didn't see any improvement. I did some overclocking on my RAM before, but I've reset the BIOS settings to default, and it still crashes. I'm really at a loss here. Here are my specs: CPU: AMD 7800x3d, GPU: PNY 5070ti, Motherboard: ASUS ROG STRIX B650-A, BIOS version: 3602, RAM: 2x32GB Corsair Vengeance DDR5 6000, and Power Supply: EVGA 1000GT 80 Gold Plus.
Answers
First off, let's check for any crash dump files in your system. If you can boot into Windows or Safe Mode, look in C:WindowsMinidump. These dump files can help us analyze what's going wrong. If you find any, zip that folder and upload it to a file-sharing site like catbox.moe or mediafire.com. We want multiple logs to help us diagnose your issue better!
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Since we don’t have any logs yet, I recommend running a tool to gather information about your system. It’s called Specify. Here’s how you can run it: 1. Download it from the link in my profile. 2. Open the program and click Start, then it'll generate a report for you. Paste the link here once it opens. This data more effectively helps us troubleshoot the problem.
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Have you checked the temperatures of your CPU? I had a similar issue with my 7950X3D that shut down under load because the AIO cooler was failing. If your CPU is overheating, that might be causing these shutdowns. Stress test your CPU and see what temps you're hitting—ideally, you want to stay under 70°C during load.
CuriousGiraffe84: I did check the temperatures, and they seem fine. During a stress test, my CPU maxed out around 62°C, which isn't too high.
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CuriousGiraffe84: Sounds good! I'll give it a try and share the report once I have it.