I'm having major issues with my ASUS ROG STRIX G713RC laptop since its warranty expired a couple of months ago. Now, it's randomly crashing, particularly when booting up. I've seen multiple BSODs in Windows, with error codes like KMODE_EXCEPTION_NOT_HANDLED, HYPERVISOR_ERROR, DRIVER_IRQL_NOT_LESS_OR_EQUAL, and ATTEMPTED_WRITE_TO_READONLY_MEMORY (iorate.sys). On Linux, I've faced kernel panics that point to potential hardware issues.
I've already updated my drivers and BIOS, run memory tests (which passed), and checked my cooling with pads, ensuring the thermals are okay. The crashes are pretty erratic; sometimes it runs fine for days, but then it blue screens on a cold boot. Strangely enough, I haven't seen any issues while gaming, only during light loads or at boot. I'm worried this might indicate some early hardware failure. Any suggestions on stabilizing this?
2 Answers
Given that you’re not getting consistent errors and gaming doesn't seem to trigger any crashes, this could indeed lean towards hardware instability, particularly related to the motherboard or power delivery. The fact that your CPU temperature is fluctuating wildly between 60-95°C—even on a cold start—raises a red flag. Since you recently replaced the CPU fan, ensure that it’s functioning correctly and that there's no dust buildup. Also, if your event viewer isn’t showing any errors, it’s still worth keeping an eye on those temperatures and running a thorough hardware check to rule out any underlying issues.
It sounds like your laptop might be experiencing hardware issues, especially since you're getting different BSODs and kernel panics across both Windows and Linux. Typically, this points to something unstable in the hardware, and given how it crashes mainly on cold boots, it might be a sign of early motherboard failure, which is unfortunately common with some ASUS ROG models. I recommend trying a couple of stress tests like AIDA64 or Prime95 for about 30 to 60 minutes and see if it stays stable once warmed up. Also, run a Windows Memory Diagnostic for good measure. If you're up for it, sharing a minidump file could provide further insight into the problem!
That's tough! I hope it's just a minor issue that can be fixed rather than a failing motherboard. Let us know how the tests go!
I had a similar experience with overheating issues. Make sure your fans are properly seated and consider repasting the CPU if you haven’t done so in a while!