Hey everyone! I'm in a bit of a bind here and could really use your expertise. I've been dealing with an issue on my new PC build where it restarts suddenly when I'm gaming. It happens pretty quickly—like within five seconds—if I have both RAM sticks installed. Strangely, if I use just one stick, I can game for about an hour or two before it restarts. I've only kept my old GPU, and everything else is brand new. Here's my setup:
- **CPU:** AMD Ryzen 5 7500F with stock cooler
- **GPU:** RTX 3060Ti (about 3 years old)
- **Power Supply:** Seasonic CORE GX ATX 3 (750W)
- **RAM:** Kingston 32GB 6000mhz (2 sticks)
- **Motherboard:** Gigabyte B650M Gaming Plus Wifi
- **Monitor:** Gigabyte M27Q 170 Hz
I've done a lot of troubleshooting, like clean installs of Windows and updating the BIOS, but nothing seems to help. I even tried underclocking the RAM from 6000mhz to 4200, swapping out RAM and the motherboard, and loosening the CPU cooler— still, it restarts. I'm starting to think that the GPU might be the culprit, but the same issue happens with my old GPU too. This is really frustrating considering how much I've spent on this build. Any advice would be amazing!
2 Answers
One more thing to consider: have you reinstalled your GPU drivers? Make sure to use Display Driver Uninstaller (DDU) to completely wipe the current drivers before installing the latest ones. Also, try different RAM slots to see if that makes a difference. While you're at it, running some stress tests with OCCT could help pinpoint whether the issue is with the CPU, RAM, or GPU. You can start with the CPU test in normal mode to see how the system holds up under load.
Have you tried checking for dump files? They might give you insights into what’s causing those restarts. If you can access Windows or Safe Mode, check the C:WindowsMinidump directory for any dump files. Once you find them, zip the folder and upload it to a file-sharing site. This data is super helpful for diagnosing BSOD-like issues, even if you're not seeing the typical blue screen. If you haven't done it yet, definitely give this a shot!
Thanks for the suggestion! I’ve actually run stress tests with OCCT already and everything seemed fine. I also used DDU to reinstall the drivers, and swapped around the RAM, but it still restarts while gaming. I'm checking my old power supply next, just in case that’s causing the problem.