I've been struggling with my Windows 11 PC for about a week now. It keeps saying "No internet, secured," and I haven't been able to get online at all. Here's what I've attempted:
- Flushed DNS with ipconfig /flushdns
- Reset Winsock using netsh winsock reset catalog
- Disabled the Wi-Fi adapter in power management settings
- Uninstalled and reinstalled the network drivers
- Reset the network settings entirely
- Rolled back my system to a date before the issue started
- Deleted ProtonVPN since it seemed to cause problems (though it still appears on my PC and I can't fully uninstall it due to an error saying that Windows can't find the uninstaller file).
Additionally, I reset my router and even tried using a mobile hotspot, but that didn't work either. This is a brand-new computer; I've only had it for a month. Here are my specs:
- CPU: Ryzen 5 7600x
- Motherboard: B650E MAX GAMING WIFI
- GPU: 9060 XT
Any ideas on how to resolve this mess? Let me know if you need any more information!
3 Answers
It seems you're facing a DNS issue since your PC can ping the DNS server but isn't resolving names. You should check the Windows Event Viewer for any DNS-related errors. Just right-click the Windows icon on your taskbar, select "Event Viewer," go to "Windows Logs," and then "System". Filter the log for critical, warning, and error messages. This might give you hints on what's going wrong.
Have you checked if the internet works on other devices, like your phone? If it does, try connecting your PC directly through a wired connection. Sometimes that can bypass any wireless issues. Also, keep in mind your internet source, whether it's fiber, 5G, or something shared. Also, why did you roll back your system in the first place? Was it related to this problem?
Internet has worked perfectly on everything else. Right now, I don't have access to a wired connection. It's 5G, used in my household only. When I deleted the Wi-Fi drivers, they completely disappeared, which is how I got them back.
It sounds like the issue is likely related to the uninstalled ProtonVPN. It might not have been removed completely, which can leave remnants that disrupt your network. I recommend using a tool like Revo Uninstaller to fully get rid of it. Just check their website for instructions; they have a free version that can help you clean up any leftover files.
Is there a way to install that program without a connection?
I checked and found some interesting errors related to DNS like "none of the configured DNS servers responded" and "Name resolution policy table has been corrupted" around the time the problem started.