I've been struggling for months with Remote Desktop Protocol (RDP) access to my domain desktop. I can connect from my desktop to other machines without issues, but no one can connect to my desktop. I've tried a variety of solutions, including researching online and asking ChatGPT, but nothing seems to work. I'm feeling a bit lost and could really use some fresh suggestions. The error message I keep seeing states: "Your Remote Desktop Services session has ended, possibly for one of the following reasons: the administrator has ended the session, an error occurred while the connection was being established, or a network problem occurred." Any insights would be appreciated!
4 Answers
It would also help to clarify a few things: Is RDP enabled on both your machine and the ones you're trying to connect from? Are you a local or domain admin on both systems? Are these computers on the same VLAN? Also, how far apart are the machines geographically? Knowing these details could help figure out possible issues.
Make sure remote desktop is enabled on both machines. Check the settings to see if the user for the connection is listed under the remote desktop users. You may need to add your user account or ensure it’s in the right group to allow RDP access.
Have you checked if your computer is joined to an Azure/Entra Domain or a standalone AD? If it’s Azure joined, you might need to look up specific methods for connecting to Azure AD computers because there are a few key configurations required to get that working properly.
I started having similar issues when using Quick Assist. Initially, I thought it was a problem on the other person's end, but it’s happened with multiple users lately. It seems to have started around a week ago, so maybe there's a bigger network issue at play.
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