Can’t Connect to Server via Remote Desktop

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Asked By TechWiz123 On

I'm having a strange issue connecting to my Server 2016 using Remote Desktop. I have an existing connection that works through RDCMan, but whenever I try to access the server with Remote Desktop Connection or set it up as a new server in RDCMan, I get a 'cannot connect' error. I can still ping the server without any problems, but it doesn't even get to the point of asking for my credentials. Any advice on how to resolve this?

3 Answers

Answered By NetNinja42 On

Check if the network adapter has switched to a different profile, like public or private, and ensure network discovery is enabled in your sharing settings. Sometimes these settings can cause connection issues without warning.

ServerGuru99 -

Good point! I've run into a similar issue before, so it’s worth checking.

PacketPanda -

The adapter is set to 'Domain network' profile, and network discovery is turned on, so that should be fine.

Answered By ITExpertJack On

I've faced a similar problem, but on Server 2025. The first attempt to connect would fail, but a second one would usually work. Just out of curiosity: do you have IPSec enabled, or have a PKI with CRL or OSCP lookups in place? Also, how do you handle authentication? Just passwords, or are you using smart cards?

TechWiz123 -

No IPSec since I'm on the same LAN as the server, and I don't have a PKI setup either.

ServerGuru99 -

I'm not even getting to the credential part; it feels like Remote Access is disabled.

Answered By FireWallWhiz On

Have you checked your Windows Firewall settings? Sometimes it can block connections without any alerts or notices.

TechWiz123 -

I've turned off Windows Firewall completely, and I even uninstalled BitDefender temporarily, but it didn't help.

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