I'm having a major issue trying to get into my Instagram account. I've double-checked my password and the SMS verification code, but I'm constantly hit with the error message: "Sorry, a problem occurred. Please try again." I've gone through all the usual troubleshooting steps like switching browsers, clearing my cache, and even reinstalling the app, but nothing seems to work. I'm looking for help to regain access to my account. Thanks in advance!
2 Answers
Sounds like you've done all the right things. I had a similar issue, and what worked for me was trying to log in from different devices. Have you tried that? Sometimes the app might act up on one device but work perfectly on another!
Have you tried reaching out to Instagram support? While it might feel frustrating, sometimes they can help resolve these issues.
I've tried that too, but it's like talking to a wall. They seem to take forever to respond!