I've been using Azure with $1000 in startup credits for some personal projects involving OpenAI APIs and Data Lake. Unfortunately, once those credits expired, I didn't realize some services continued running, and now I'm facing a bill of around ₹1 lakh. I've deleted all the services immediately and submitted a ticket to billing support to request a waiver. Has anyone else had success getting charges like this waived or reduced? Any advice on what I should or shouldn't do would be really helpful!
3 Answers
If you’ve been in a similar situation, I’d love to hear how it turned out for you.
That’s a huge bill—what’s your plan for dealing with it?
That’s rough! Here are some tips that have worked for others with unexpected Azure bills:
- Make sure your support ticket is centered on "unexpected charges after credits expired" and politely ask for a one-time courtesy waiver.
- Pull up your Cost Management exports and highlight the specific services and SKUs that were active after your credits ran out.
- If there were any automatic services initiated (like diagnostics or managed identities), make sure to mention those.
- You can also request to have the pay-as-you-go feature disabled until you're able to set up budgets and alerts.
For the future, implementing budgets, alerts, and auto-shutdown policies can be real lifesavers. Here’s a checklist that might help: https://blog.promarkia.com/
Thanks for the advice! I’ll definitely try to keep my ticket focused and hope for a positive outcome.
That link doesn't have what you mentioned, could you clarify?
Just a heads up, they usually only offer up to 10k in credits as a waiver.