Help! My Asus Vivobook 15 Can’t Connect to WiFi or Play Sound

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Asked By CuriousCat23 On

I recently purchased an Asus Vivobook 15 X1504VA and installed all the recommended drivers from Asus's site after doing a fresh Windows 11 installation. However, the laptop is having issues—I can't connect to WiFi and there's no sound. I'm not sure where I went wrong. Any advice?

3 Answers

Answered By HelpMeFixIt On

If you're seeing that yellow triangle, it usually means there's a problem with the driver. I’d recommend uninstalling the current driver and then trying to find the specific Intel driver, which might be what you need. You can usually find it on Intel's website. Good luck!

Answered By GadgetGuru77 On

If you've tried both Mediatek and Realtek drivers and nothing's worked, it might be worth double-checking if the WiFi card is properly recognized in Device Manager. Sometimes a fresh install can cause failure to recognize hardware properly. If you're stuck, there’s often helpful info in tech forums.

Answered By TechWhiz99 On

It sounds like the first thing you should do is open the Device Manager and check the status of your WiFi card. Look for any warning signs like a yellow triangle or error codes (like code 10 or code 43). Sometimes, laptops with multiple vendors for drivers can be tricky, so make sure you have the correct driver installed—yours might have options from Realtek, Intel, or Mediatek.

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