I'm having major issues with my Razer Blade 18 (model RZ09-0509) running Windows 11 Home (version 2SH2). After trying to update my Nvidia GPU drivers a few months ago, I've been facing several problems.
Initially, my laptop would overheat while playing games like CS2 and PUBG, leading to BSODs with errors such as 'WATCHDOG'. Restarting would temporarily fix the issue. I bought a cooling pad which improved the situation a bit, but I also tried analyzing dump logs and used WindB, which suggested my GPU driver might be corrupt.
I attempted several fixes: I used DDU in Safe Mode to uninstall and reinstall the GPU drivers, hoping to use older, more stable versions that are compatible with my Razer laptop, but no luck. I also reinstalled Windows without a clean slate (I kept some files), and while the BSODs stopped, I'm now consistently facing a new issue: when running memory-intensive programs or multiple applications at once, they frequently hang. I have to end them through Task Manager and then they work fine for a bit before freezing up again. My concern is that some faulty GPU drivers may still be lingering in the system after my Windows reinstall. Any advice would be appreciated!
3 Answers
You need to check your dump files for a deeper analysis of the crashes. If you can access Windows normally or through Safe Mode, navigate to C:WindowsMinidump to find any dump files. Zip them up and upload to a file-sharing site like catbox.moe or mediafire. Multiple dump files will greatly help in diagnosing the issue. Also, ensure your dump type is set to Small Memory Dump for better results.
It sounds like you're dealing with some tricky hardware issues. Since your BSODs have stopped but the apps are still crashing, I recommend running Windows Memory Diagnostic to check your RAM health, and also using CrystalDiskInfo to assess your SSD’s status. If both tests come back normal, you might want to try a clean install of your Nvidia drivers again; otherwise, it could indicate failing RAM or storage problems.
Before getting too deep into troubleshooting, make sure all your data is backed up. Changing BIOS settings or altering disk setups can sometimes lead to data loss. Also, just as a heads up, always do a clean reinstall if possible to avoid leftover driver issues. You might want to try that next.
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