I have an HP laptop running Windows 11, and today it stopped loading anything that requires an internet connection. I initially thought it might be a WiFi issue, but all my other devices are connecting fine. My laptop keeps disconnecting, and when it does seem to connect, I can't load anything. I keep getting error messages about the DNS or IP address not being found on different browsers. Apps like Spotify will open but fail to play music, claiming there's no internet connection. I've tried a bunch of fixes for about three hours: resetting the WiFi connection, running ipconfig commands, updating the laptop, checking VPN settings, and turning off proxies. I'm kind of stuck now and wondered if anyone here might be able to help. My friend thinks it could be a virus, but I'm not sure about that.
4 Answers
If you have a USB Wi-Fi adapter, it can be a handy tool for testing. They’re pretty affordable and might save you from a lot of hassle if your built-in WiFi card is acting up.
You might want to reboot both your router and laptop. Also, consider reinstalling the network drivers. If your laptop is still having trouble, try moving closer to the router – it could be a signal strength issue. Just a thought, but these issues can sometimes signal that the WiFi card might need replacing.
Have you tried unplugging your router and shutting down your laptop, then turning them back on? Sometimes that's all it takes to fix connectivity issues. Also, try forgetting your WiFi network on your laptop and then re-entering the password to see if that helps.
Try resetting the TCP/IP stack on Windows. You can look it up for specific instructions, but it often resolves a lot of connectivity issues!
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