Hey everyone, I'm in a really tough spot and I could use some urgent help. I got tricked by a scammer on Discord who made me enter a Microsoft verification code. After that, my account got hijacked, and the hacker changed my recovery email to a suspicious one that looks like it's part of a phishing scheme. Now I can't access my account at all— even my original email is showing up as 'doesn't exist' when I try to log in. Any advice would be greatly appreciated!
3 Answers
You definitely need to get in touch with Microsoft support for this. Just posting here won't fix the issue, as your account's compromised. They have the tools to help, even if it feels frustrating.
Unfortunately, it's either Microsoft that can help, or you might have to let the account go. They really are the only ones who can verify your identity and get you back in.
If Microsoft isn't helping, is there any other approach I could take?
You should try visiting account.live.com/acsr to fill out the recovery form. Provide as much accurate info as possible to prove that the account is yours, even if it says it doesn’t exist. After that, reach out to Microsoft Support directly, explain the situation, and highlight that a hacker took over using a phishing scam.
I entered my account details, but it says 'The Microsoft account you've entered does not exist'.
I did try, but it just takes me to articles or tells me I need to log in!