I've recently discovered that my neighbor has been on my Wi-Fi for almost a year, stealing my connection without me noticing too much since we have unlimited data. But I've started to see duplicate devices showing up in my Xfinity app, and they're even changing names and messing with our settings, like the heating. I've tried switching to a new modem, changing carriers, and getting new phones, but they still manage to get in right away. I'm not very tech-savvy and could really use some advice on software or steps I can take to secure my devices and Wi-Fi.
3 Answers
First off, changing your Wi-Fi password is a must. Make it a strong, unique password! You should also update your Wi-Fi network's name (SSID) to something different and random. It’s also important to check your router settings and ensure that your encryption is set to AES. If it doesn’t support that, consider getting a new router. Finally, think about using MAC address whitelisting for extra security, but remember to disable MAC rotation on mobile devices.
For added protection, make sure you enable two-step verification for your Wi-Fi settings. Also, reboot your router periodically and check the connected devices regularly, so you can kick out any intruders immediately if you find them. You might also consider using a network management app to keep an eye on connected devices.
Great tips! Keeping an eye on connected devices can really help spot the unauthorized ones fast.
If you haven't already, look into updating the firmware on your router. This can help patch any security vulnerabilities. Also, consider guest networks for any visitors; that way, your main network stays safer. Lastly, if you can, try a security software solution that can monitor your devices.
That sounds like good advice! Just remember to write down your new password somewhere safe.