I've been experiencing recurring BSOD (Blue Screen of Death) errors on my HP Victus laptop for the past couple of weeks. My laptop specs include an AMD Ryzen 5 7535HS processor, 16GB of Samsung RAM, a 512GB NVMe SSD, and an NVIDIA GeForce RTX 2050 GPU, and I am running Windows 11 Home Edition. The laptop is about two years old and has never had issues before this.
A couple of weeks ago, the laptop would BSOD during startup, often needing one or two attempts to boot into Windows. I've tried a variety of troubleshooting steps, including checking for updates, testing RAM, running disk checks, and even reinstalling Windows, but the crashes persist. The error messages vary, with "dpc_watchdog_violation" and "IRQL_NOT_LESS_OR_EQUAL" appearing most frequently. I've provided links to two dump files, which indicate critical structure corruption. Any help diagnosing this issue would be greatly appreciated!
3 Answers
It sounds like you've been through a lot of troubleshooting already. One thing to try is to check the Windows Event Log after a crash. It might give you some more specific errors that could point to either hardware or software issues. Also, make sure to look for any patterns in the errors you see. Sometimes, those can lead you to what’s causing the BSODs.
Just a heads up on the WATCHDOG dump file, it's not actually from a BSOD, but indicates that something went wrong that the system managed to recover from. The other file suggests there might be a memory issue. Make sure you configure your system to generate more minidump files if it crashes again – they’re critical for identifying trends.
Have you had a chance to check your dump files more closely? The ones you're seeing might provide clues! If you're able to boot into Windows or Safe Mode, check the Minidump directory for additional files. It's helpful to have multiple dump files for analysis. You can compress and upload them to a file-sharing site to get input from others.
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