I'm helping an employee who wants to add a second Exchange email account to their Apple Mail, but I'm not too familiar with Apple devices since we mainly use PCs at our company. When we tried to set it up, it requested admin approval, which I find concerning because I don't want to enter any credentials on this personal device. Interestingly, I thought the employee didn't need this for the first account. Can anyone confirm if Apple Mail allows multiple Exchange accounts and if admin credentials are really necessary for the second account? The employee mentioned they previously managed two Google accounts, which might be relevant.
4 Answers
The latest policies for Entra ID can definitely affect app permissions. When adding a new email, your employee should ask for admin approval via the app, and the admin can approve access without needing any passwords input on the personal device. Once approved, the employee can go ahead and set it up again.
For BYOD scenarios, using app protection policies is essential. It helps in managing and securing Office 365 applications without needing the device to be connected to Intune. This helps keep the setup secure while avoiding direct logins on personal devices.
Yes, Apple Mail does support multiple Exchange accounts. In general, you shouldn’t need admin credentials on a BYOD device. However, if there are new security measures active, they could prompt for approval when adding another account. It’s a good idea to check with your IT team for any recent changes influencing this.
Absolutely, you can add multiple Exchange accounts to Apple Mail! Regarding the admin consent you experienced, this often depends on security policies in place, like Conditional Access or multi-factor authentication. If the first account didn’t require credentials, it might be worth checking if the organization has updated its security settings recently to implement such measures for additional accounts.
By the way, the second email is for a new company and doesn't connect to the first account at all. Does that change your perspective on the admin approval part?
Just to add, the second email account is connected to a completely new tenant. Does that impact your suggestion?