I recently canceled my subscription last week, and now I've lost access to it. I've been trying to reach support for a few days but haven't had any luck. I'm looking for advice on how to reactivate my account and recover the files I had stored in my virtual machine. What should I do next?
1 Answer
If you canceled it yourself, there’s a chance you can recover it. Check if your subscription is part of a company directory. Sometimes, the directory owners perform cleanup and may have deleted it permanently.
The subscription was tied to a company directory that I don’t manage, so it might have been removed during a routine cleanup.