I'm having trouble accessing my old Gmail account because it's asking for verification from a phone number I no longer use. When I try the 'Try another way' option, it just loops back to the password input screen. I'm stuck and not sure if I've lost all access to this account. Are there any options I haven't considered?
1 Answer
Unfortunately, if you can't verify the account with the old phone number and the 'Try another way' feature isn't working, there might not be many options left. Google has specific policies on account recovery. Your best shot is to revisit the recovery page and try to answer any recovery questions or provide other verification info, but if those aren't set up, it might be tough.
I've heard some people having success by checking through their old devices for any logged-in Gmail accounts or trying a recovery option using backup emails. Might be worth a try!