My parents have an iPhone 4 and an iPhone 5 that unexpectedly shut down and won't charge anymore. They're not really interested in repairing the phones, but they do want to recover their photos and other data. I've tried taking them to a couple of repair shops, but they were told that recovering the data isn't possible. I'm not sure what to do next. If there are any clear solutions out there, I'd really appreciate your advice!
3 Answers
Sometimes, leaving the phones to charge for a few hours can surprisingly bring them back to life. Also, consider reaching out to Apple Support—they may have additional troubleshooting steps. And make sure the charging ports are clear of any dirt or debris!
To retrieve the data, the phones need to be powered on and connected to a computer. If they don’t want to repair the phones, that might be why the repair shops said recovery isn’t possible. You could try replacing the batteries, which is usually straightforward and can be done for under $20. If you’re up for a little DIY, check out guides on sites like iFixit for battery replacement instructions—it could be worth a shot!
If a repair shop told you recovery can't be done, it might be true unless you’re willing to invest in a more expensive data recovery service. They typically take care of complex issues, so doing it at home isn’t likely a simple fix.
I didn’t mean to imply I thought I could do it myself. I’m actually willing to pay for proper repairs if needed, just wanted to know what it might involve.
Thank you so much! I'll definitely ask my parents about trying that and look into it.