I recently got scammed while trying to get help for my work computer. I called a Microsoft help number I found online, and unfortunately, it turned out to be a scam. The person on the other end took control of my screen and even showed me a picture of someone they claimed was a criminal, saying I had charges against me. I got worried and ended the call, then removed Ultraviewer from my device. Now I'm concerned about the safety of my work computer. What additional steps should I take to ensure I'm secure?
3 Answers
It's crucial to change all your saved passwords in your browser. Those can be targeted easily. Also, if you were logged into any other apps during the scam, make sure to change those passwords too. Sometimes, apps might not check verification tokens properly, which means someone could misuse them.
You really should reach out to your IT team quickly. Sometimes scammers trick you into providing more information or even getting access to your files. It might be worthwhile to back up important data and then consider doing a clean installation of Windows to wipe any potential malware from your system.
First off, definitely contact your IT department as soon as possible. They can guide you through the next steps and ensure your system is secure. For now, I recommend turning off your computer and disconnecting it from the internet to prevent any further access. Remember, Microsoft won't reach out to you randomly, so be cautious with any help numbers you find online.
Related Questions
How to Build a Custom GPT Journalist That Posts Directly to WordPress
Cloudflare Origin SSL Certificate Setup Guide
How To Effectively Monetize A Site With Ads