I've been using Amazon SES for sending emails, and after today's AWS outage, I'm looking to migrate to Azure Communication Service. I've set up the Email Communication Service and validated my domain, but I'm stuck on creating an SMTP Username. The Azure instructions mention needing to find a Microsoft Entra application for authentication, but I'm confused. The drop box only shows some unrelated applications from our corporate EntraID and a B2C directory. Do I need to create a new Microsoft Entra application to move forward? What are the steps I should take?
2 Answers
Switching from SES to Azure can be tricky since Azure’s setup is more complex. Once you get everything configured, the integration is solid. Just keep an eye on the logs because issues with SMTP sending in Azure Communication Service can be hard to spot in the default dashboards. Tools like DataFlint can be really helpful to catch problems early.
Isn’t this mentioned in the prerequisites section? You might want to double-check that part!
Do you have a link to that section? I thought I was following everything, but I might have missed something. I did set up the system managed identity, but it’s not visible here.

Yeah, I've created an app registration, but it won’t appear when I'm trying to set up the SMTP Username. I’m really struggling to see the point of this complicated system for sending a simple email. Ugh.