I'm trying to uninstall my C2R installations of Office 2019/2021 to upgrade to the 365 version. The challenge is, I can't use the Office Deployment Tool (ODT) because those versions were installed as C2R, not MSI. I've attempted to initiate the uninstall from our mobile device management (MDM), but it doesn't close any open applications, and I'm not finding any silent or force uninstall options. Does anyone have tips on how to handle this?
2 Answers
You can actually remove C2R Office 2019 using the same ODT XML file that you use for the 365 installation. I've done this at my workplace and it worked fine. Let me know if you want me to share the XML configuration with you!
If you’re using 2019 or later, you're already on C2R, which is the same format used by Microsoft 365 apps. You can streamline the process by deploying a group policy or using the ODT in one go. Check out the migration methods on Microsoft's site for more details! Here's a sample XML you can adapt for the ODT:
```xml
```
Great info, Sam! Also, one of our Fast Track Architects has put together a solid write-up about migration from Office 2016/2019 to Microsoft 365 Apps. It's worth checking out!
Just to clarify, those `RemoveMSI` and `Display Level` lines should uninstall the old versions, right? I'm using similar configuration, but it's not working for me.
That would be awesome! I'd really appreciate your help with the XML!