I'm searching for a suitable security system for a small commercial space that requires basic features like door sensors and an audible alarm. The system should have the ability to deactivate alarms from a base station, an app, or a keypad. I previously tried using Ring, but it has been a huge hassle. Its base station creates DMZ issues on our network and often goes offline. We don't want to deal with its unreliable WiFi extenders throughout our property.
The building is large and older, made of stone and brick, but we do have decent WiFi from our setup with access points spread around. I want an SMB-oriented alarm system that can operate on our WiFi. I'm open to setting up a dedicated IoT 2.4GHz network if needed, but I'm not keen on having multiple extenders since it could lead to someone unplugging them to use for other devices.
We don't need any cameras—just door/window sensors and a sound alarm. It should support multiple users, allow easy administration for user lockouts, and permit remote troubleshooting. So far, I've looked into ADT, SimpliSafe, and Frontpoint, but they all feel like rebranded versions of Ring. Any recommendations?
6 Answers
It's essential to think about backup communication options, like cellular or hardwired ethernet, in case your WiFi goes down. If you want advice on the best setup or specific hardware, feel free to reach out for more detailed guidance!
Are there still any reliable wired alarm systems out there? I’ve noticed most modern systems seem to rely on WiFi, which can be vulnerable to jamming.
Check out Eyezon's UNO system. It’s a good DIY option that's been reliable for years. They also offer monitoring services at an affordable price, making it a solid choice if you're looking for something lightweight.
When looking for alternative systems, consider Ajax. I’ve heard good things about them for small businesses and homes, but I haven't personally used their products. Stay away from Honeywell systems if you can—they're not very reliable, based on others' experiences. You may need to inquire about networking requirements, though.
Brivo is more of an access control system and may not have standalone alarm capabilities, but it could be worth considering for your needs. If you're looking for alarm options, check out CHUBB/VEREX or maybe Protege GX; both were reliable for my previous workplaces.
Brivo is great, but it primarily focuses on access control. It's not really built as a full alarm system.
You might want to check out the DSC Power Series NEO with PowerG sensors. They operate on a 900MHz frequency and have excellent range and security features, making them very reliable. Plus, if you go with alarm.com for the backend, you can manage everything remotely, but do keep in mind you might need to build a relationship with a local alarm company because installing can require a license in many states.
Just to clarify, we're not a traditional MSP; we're more like an internal support team for various subsidiaries. We already handle licensed fire safety systems, and this security system would just be for a few doors and windows.
Totally agree! It’s best to have local partners to handle this since we aren't licensed to install alarm systems ourselves.
Most alarm systems can offer cellular communication as a backup. However, due to the building's layout and lease restrictions, we’re stuck using wireless options.