I recently bought a prebuilt computer and noticed that my M.2 NVME disk drive is constantly hitting 100% usage, even when it's just idling at very low read/write speeds (around 3 megabytes). I'm wondering if the builders might have left protective plastic on it, which could be causing thermal throttling. I checked with CrystalDiskInfo and saw that the drive is sitting at 67 degrees when idle. Any advice on what steps I should take?
2 Answers
You should definitely check inside your PC. It's possible that the builders left plastic on or around the SSD. We had a case where that happened—and it melted, causing similar issues. Be careful, though; if you have a GPU bracket covering the M.2 drive, you might want to wait for someone to help disassemble it.
Your temperatures are high for an idle SSD, which suggests that something is off. If you're not comfortable opening the case yourself, it might be best to get a technician to take a look. They can verify if there's any thermal throttling or if the drive is faulty.

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