I'm feeling really stressed right now. My personal account, which I've had for almost 15 years, just got disabled and I'm not sure what to do next. One moment everything was fine, and then I noticed I got logged out of all my Gmail sessions on every device. I received a message on my recovery email, and when I tried to use my personal phone number as well as my wife's, I keep encountering the same error. To make matters worse, I attempted to submit an appeal, but the process requires me to sign in—something I obviously can't do due to the account being disabled. The error message reads: "This phone number can't be used for verification, or there were too many unsuccessful attempts. Use another phone number or try again later."
3 Answers
I totally get your frustration! If you're getting that message about the phone number, you might want to try using a different one than what you've used before. This is likely a security measure. Also, just to be cautious, it's possible your account got hacked. I heard of other cases where people had similar issues and even had to go through an extensive process to reclaim their accounts.
Unfortunately, it sounds like you're going to need to reach out to Google support directly to get any help with this situation. Here's a link that might be useful: https://support.google.com/accounts/answer/7682439?hl=en.
Just a heads up—if you haven't already, make sure to enable multi-factor authentication for your important emails in the future. It really helps protect your accounts from being easily accessed by hackers.
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