I've just experienced a major security breach where I lost access to all my Google and Discord accounts. I think my main account was spared, but my email addresses are gone as part of this scam that recently appeared. The scam directed me to a site called www.velyonar.com, which claimed to be looking for trial testers. After I downloaded a couple of files, it seemed to have stolen my cookies and gained access to my accounts. One of my friends fell victim to the same scheme, and the scammers impersonated them, making it seem legitimate.
I tried using Malwarebytes to scan for any issues, but it didn't pick up anything suspicious at the time, so I thought I was safe. The scariest part is that this malware didn't even require admin permissions to take over my accounts. They've even contacted my Steam account asking for ransom in the form of $100 gift cards.
Now that all my accounts are deleted and I'm unable to recover them—Google just tells me that there's no other way to sign in—I'm at a loss. Just two hours ago, I noticed the number of 'friends' this account has keeps growing, likely more victims. I've unplugged my internet to prevent further issues. Is there anything I can do at this point?
2 Answers
It sounds like you've fallen victim to a sophisticated scam. The link you clicked might have downloaded a keylogger or some other form of malware on your device. First things first, for security, I'd advise doing a clean reinstall of your operating system (Windows or macOS) to ensure everything's wiped clean. While doing that, try to retrieve your email accounts and secure them with two-factor authentication if you manage to get them back. Also, reaching out to customer support for your accounts can sometimes lead to recovery, as many services have a grace period for deleted accounts. Just remember, don't pay any ransom! That only encourages them.
Honestly, contacting Google support would be your best bet right now. They might have specific recovery procedures for hacked accounts. I understand it's frustrating, but providing as much information as possible to them will help your case. Also, ensure any device you own is scanned thoroughly or reset, as there may still be leftover malware that could cause more issues.
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