I have a Dell G15 5525 laptop. Recently, my fan went bad, and since it's an inverted motherboard design, I had to remove the whole motherboard to replace it. After that, I didn't notice any issues connecting to my home WiFi. However, when I went to college, I connected fine in the morning, but later in the day, I couldn't connect. I also tried connecting at a friend's apartment, and while his phone and laptop worked fine, mine just shows a "No internet, secured" message. I'm frustrated and have already tried some things like pulling the WiFi card out, cleaning the terminals, switching between 2.4GHz and 5GHz, but nothing seems to work. I'm starting to think there might be an issue with the antenna. Any help would be appreciated!
3 Answers
It seems unlikely that the fan replacement caused this. Since you've double-checked the antenna connections, it’s likely a settings issue. Check if you're set to use static IP or DNS instead of DHCP - that could cause your laptop not to connect to the internet properly.
Also, I mentioned the fan because this problem started right after I replaced the fans and removed the motherboard.
It sounds like your laptop connects to the WiFi network but isn't getting internet access. This could be a DHCP issue where your laptop isn't grabbing the right IP address from the router. You might need to check your settings and see if there's a problem in that area.
How do I fix this?
I don't think the fan replacement is the cause. Try deleting the school WiFi from your settings. Then, open an admin command prompt and type 'ipconfig /flushdns.' Restart your laptop and attempt to connect again. It might do the trick!
Hope you're right, though I was having this issue with multiple networks. But I don’t know much about computers, to be honest. I'll give it a shot and let you know what happens!
Thank you, but no luck; still the same issue.
How would I go about diagnosing and fixing this?