Should I Return My GPU?

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Asked By BuildingWizard123 On

Hey everyone! I just built my first PC and everything went smoothly until I reached the GPU (an RX 9070 XT from Gigabyte). I had a tough time installing it because I had to bend the front of my case to get the screws in. Once it was installed, I noticed that the lever on the motherboard was stuck on the GPU, and unfortunately, the GPU isn't working no matter what I try. I've reseated it and checked the power supply, and all the other components are functioning fine. I couldn't update the BIOS since I don't have an internal GPU. So, in short, the new GPU isn't working. Did I mess something up? Any advice would be appreciated!

2 Answers

Answered By FirstTimeBuilder99 On

Yeah, without seeing what happened it's all guesswork. It seems like you had a rough time fitting that GPU. If the lever was already broken before bending the case, that could definitely complicate things. Just be careful with how hard you push components in; sometimes they just won’t fit right. It might be worth getting a new GPU if this one isn't working.

Answered By TechGuru42 On

It sounds like you might have done some damage, but it’s hard to tell without seeing the hardware. Bending the case to get the GPU in place is concerning. If you had to force it in, you might have broken the retaining lever on the motherboard, which doesn’t sound good for the GPU either. Maybe try getting some clear pictures? That could help get more accurate advice.

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