AirPods Keep Disconnecting and Reconnecting—Could My Phone Be the Problem?
For the past month and a half, my AirPods have randomly disconnected and reconnected repeatedly for several minutes at a time. It first happened with my AirPods Pro…
iPhone troubleshooting
Why are some of my messages not reaching my girlfriend after her phone upgrade?
My girlfriend recently upgraded to an iPhone 18 Pro Max, and ever since then, about half of the messages I send her fail to go through, even though…
Why does my iPhone 13 Pro drop from 40% to dead so quickly?
My iPhone 13 Pro behaves normally until the battery reaches around 40%. After that, the percentage falls about 1% every few seconds until the phone shuts off. The…
Why Is My Sold iPhone Still Showing Activation Lock?
I sold an iPhone 11 Pro Max that would not turn on at the time, so I could not fully reset it. It was asking to be connected…
Why Is My New iPhone 17 Pro Max Battery Draining So Quickly?
I bought an iPhone 17 Pro Max about five days ago, but the battery is lasting only around five hours of use. I expected it to last most…
True Tone stopped working after my iPhone 15 battery replacement
I had the battery in my iPhone 15 replaced at an Apple Store a couple of days ago, and True Tone has stopped working ever since. I already…
iPhone 14 Pro Max Keeps Shutting Down and Getting Stuck on the Apple Logo
My iPhone 14 Pro Max suddenly powered off three days ago even though it had more than 50% battery. It only came back on after I connected it…
Why does my iPhone 16 keep saying it needs to cool down?
I received an iPhone 16 as a gift last July, after previously using an iPhone 11. About six months later, it began repeatedly showing the message "iPhone needs…
True Tone Stopped Working After iPhone 15 Battery Replacement
I had the battery in my iPhone 15 replaced at an Apple Store a couple of days ago, and True Tone has stopped working ever since. I already…
iPhone 14 Pro Max keeps shutting down and gets stuck on the Apple logo
My iPhone 14 Pro Max suddenly shut down three days ago even though it had more than 50% battery. It only came back on after I connected it…
Why do iPhone updates keep changing basic features and stopping photos from saving?
My iPhone seems to behave differently after nearly every automatic update. I end up having to relearn basic functions, which is really frustrating. For example, the button I…
iPhone 16 repeatedly says it needs to cool down even when it isn’t hot
I received an iPhone 16 as a gift last July, after using an iPhone 11. Around six months later, it began showing the "iPhone needs to cool down…
Why Is System Data Using 69GB on My iPhone 15?
My iPhone 15 normally has about 20GB of free space, but over the past month the storage gradually filled up completely. I recently deleted roughly 10GB of photos…
My iPhone 16 suddenly died—does AppleCare cover a phone that won’t turn on?
I bought my iPhone 16 on September 27, 2024, and it has completely stopped working. I've tried charging it, performing a hard reset, and connecting it to my…
iPhone 16 Died Completely—What Are My Repair or Replacement Options?
I bought my iPhone 16 on September 27, 2024, and it has suddenly stopped turning on. I've tried charging it, performing a force restart, and connecting it to…
Find My location sharing is broken even after upgrading iPhones
For several months, my mom's phone has had a strange location-sharing problem. She can see other people, but nobody can see her location. She also can't share her…
New iPhone 17 Won’t Charge Through USB-C, Only MagSafe Works
I just bought a brand-new iPhone 17, but it won't charge when I connect it with a USB-C cable. MagSafe charging works normally. Has anyone experienced this, and…
Why does my iPhone 15 keep restarting and occasionally entering recovery mode?
My iPhone 15 has been shutting down and restarting by itself. It started a few months ago as an occasional issue, but now it happens several times a…
How can I fix the error when Photos can’t load the full-quality image?
I'm seeing the message "An error occurred while loading a higher quality version of this photo" in the Photos app. I've found suggestions about accepting updated iCloud terms…
Why can’t I delete my iPhone’s iCloud backup?
I'm trying to delete and recreate my iPhone's iCloud backup without including some apps and their data, but I keep getting the message: "Cannot delete backup. This backup…