Hey everyone! I've been experiencing frequent crashes with my Windows 11 laptop, but the weird thing is, it only happens when I leave it idle. I've never encountered a crash while actively using it or gaming, which has me puzzled. It could be a hardware issue or something with the software, but I'm not sure. Any insights would be super helpful! Also, I have my minidump file available here: [Minidump Link]. For context, my laptop specs are: CPU: 13th Gen Intel(R) Core(TM) i5-13420H, GPU: RTX 4050 Laptop GPU, RAM: 16GB DDR4 3200MHz, and an SSD: GEN4 NVME 1TB.
2 Answers
It sounds like you're dealing with a situation that can be tricky to diagnose. First off, make sure you have your dump files ready, as they are essential for analyzing BSODs. If you can access Windows normally or even through Safe Mode, check the C:WindowsMinidump folder for any dump files. You should zip them up and upload them to a file-sharing site like MediaFire or Catbox. Having multiple dump files is really beneficial for pinpointing the issue. Also, there's a guide for adjusting your dump settings that you might want to follow to ensure you capture the right info on crashes. You can find that [here](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html). Good luck!
I'm curious, what happens with your screen when you leave your laptop idle? Does it go to the lock screen or just turns off the display? Knowing that might help diagnose the trigger for those BSODs. Sometimes, settings related to power management can cause issues, especially if it tries to sleep or hibernate during idle times.
The display is supposed to turn off after 5 minutes, but occasionally I get a BSOD instead, and the laptop restarts.