A few days ago, I suspect I accidentally downloaded a Trojan virus. I've taken some steps to address it, like using Malwarebytes to scan and delete the files. Unfortunately, several of my online accounts have been compromised, including Reddit and Steam. I've reset those passwords, but now, to my alarm, my LinkedIn account has also been hacked, with my profile changed and strange messages sent out. I'm really concerned and need some advice on what to do next. Specifically, I want to know:
1. What steps should I take in this situation?
2. How much access might the hacker have gained? Did they potentially get access to all my accounts and email passwords? I'll be checking back here to answer any questions or provide more details if needed, so any help would be greatly appreciated!
2 Answers
That sounds really concerning! If your LinkedIn got accessed after you thought you cleaned your PC, it might indicate that the attacker already had access before you removed the virus. If you didn’t change your passwords immediately after cleaning it, they could have logged back in with the old credentials. Even if you delete the virus, if they had already stolen your info, they could still use it unless you reset everything. Going forward, make sure to change all your passwords as quickly as possible!
First off, it's crucial to disconnect your computer from the internet right away. This limits access for any potential hackers. After that, use a different computer to change the passwords for your accounts. You want to make sure you reset everything that's been compromised.
Running a thorough scan is also essential. Malwarebytes is great, and Windows Defender has an offline scanning tool that might help as well. Just a heads up, if you’re still unsure about your system’s safety, the safest bet is to do a complete wipe of your computer and reinstall the operating system. As an IT professional with over 30 years of experience, I'd recommend going this route to avoid any lingering threats. If you’re not comfortable with that, consider taking it to a professional for help!
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