I'm dealing with some serious problems on my laptop. It keeps displaying random dialogues, has become extremely laggy, and I can't seem to access safe mode. Even more concerning, my Windows Security software seems to be missing. When I try to open it through settings, it just shows a blank screen and closes unexpectedly. There are also a lot of unremovable processes running in the background, and my screen goes blank frequently. I could really use some help finding a solution to these issues. I installed some phone flashing software, and even after uninstalling it, the problems persist.
1 Answer
That sounds really frustrating! With Windows Security missing, the inability to boot into safe mode, and all those random popups, it might be more than just a simple software bug. It seems like your system could be corrupted or even compromised by that flashing software. Here’s what I'd suggest: first, back up any personal files if you can, but avoid copying over .exe files or installers. Next, create a Windows installer USB from a clean computer and do a full reinstall, making sure to delete all partitions during the setup. After reinstalling, be sure to install the drivers from your laptop's manufacturer, fully update Windows, and change your passwords from a separate device just to be safe. If it continues acting up after that, you might have issues with your SSD or RAM, but dealing with it as if it’s infected or corrupted seems best for now.
Good call on backing up files carefully! Always scary when something like this happens.
That makes sense! I didn't think about the infection angle—better to be safe!