Why am I being asked to pay for an app I already bought?

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Asked By CuriousCat89 On

I bought Things 3 back in November 2021, but after getting a new MacBook, I can't download the app again. Even though the Apple App Store shows my purchase receipt, it still prompts me to pay for the app again. I chose Things 3 specifically to avoid subscriptions and to keep the app permanently, so I'm frustrated that I have to repurchase something I already own. Is there a way to get access to my previous purchase?

1 Answer

Answered By AppGuru42 On

You might want to reach out directly to the Things 3 support team. They could help you with transferring your app to your new Mac.

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