I'm having a weird issue where my mom is the only one getting Google captchas on her phone. It seems linked to our wifi since it doesn't happen to me or anyone else using it, and none of us face this on different devices either. While browsing, we get a message saying our IP has been blacklisted for suspicious activity. I torrent a game occasionally, and I'm wondering if that's the culprit. My mom thinks it might be my computer's malware causing this, but it doesn't add up because I haven't seen any signs of malware. I don't really download much beyond the occasional JPEG meme. Could someone help me figure this out? Just to clarify, she doesn't use a VPN and isn't visiting sketchy sites, plus she works in tech herself.
3 Answers
This might sound basic, but is her phone up to date? Sometimes outdated software can cause issues like this, especially with security features that might raise flags. Also, it could be worth resetting her network settings just to see if that clears things up.
Could it be that her phone is picking up on something that the rest of you aren’t? Since it’s only her device, it’s possible there’s something unique to it. You mentioned she doesn't use a VPN or visit risky sites, which rules out some common causes. Maybe check if her phone has any unusual apps or settings that could be triggering those captchas.
You mentioned torrenting a game before. While it’s not a guarantee, sometimes your ISP can flag your IP for that. It might be a good idea to check if your IP is on any blacklist. You can use various online tools to see if that's the case and contact your ISP for more information.
I’ll look into that! I had no idea ISPs could do that. Thanks for the tip!
That makes sense! It’s strange that it’s just her phone. I’d also check her browser settings to see if anything’s off.