I'm really concerned about the security of my phone. A month ago, I accidentally ran a Trojan on my computer while my phone was connected via USB. Since then, I've installed a clean system on my computer and performed a factory reset on my phone. However, I'm still experiencing strange activity with apps on my phone, despite having a passkey and two-factor authentication (2FA) enabled. I'm desperate to figure out what's going on. Could the hacker be bypassing my security?
4 Answers
Your phone isn’t likely hacked unless you installed suspicious apps after the reset or if it was rooted. What antivirus or malware protection apps are you using right now?
If you really did a factory reset, the likelihood of a virus surviving is quite low. You might want to consider wiping your device's cache before performing the reset again, as that could help. Also, can you share why you think your phone is hacked?
It sounds more like your iCloud account might be compromised rather than your phone, especially if you're using that provider. Check your account to see if any unfamiliar devices are linked. If you find any, when you update your passwords, those devices could also be updating their access.
Just out of curiosity, how did you know a Trojan got downloaded? Sometimes apps are falsely flagged as Trojans when they really aren’t.
I checked that, but I'm not using iCloud. My provider is Samsung, and the only device connected is my tablet. My Google account shows the same.