Hey everyone, I'm experiencing a frustrating issue when trying to log in to my account on my PC. Every time I input my email and password, I get a message saying that they're incorrect, but I'm completely certain that both are correct. Interestingly, my account still works fine on my phone, and I can log in through my Gmail account without any problems. Has anyone else encountered this specific login error when using the email-password method? I'm wondering if this could be a bug or something related to my account. Should I reach out to support about this? Thanks for any insights!
2 Answers
I’m actually having the same issue right now! I contacted the support bot, and they escalated my case to a human tech specialist, but I was told to expect a response in '2-3 days.' It's frustrating because it’s been hours, and I still can’t log in! I haven’t seen many others report this issue, so it feels pretty isolated. My app works perfectly fine on my phone, which adds to the confusion. If it helps, I also tried the 'Forgot Password' option, but when I clicked it, I got an error message with a 'Route Error (400).' So weird! Really hoping this gets sorted out soon.
I’m in the same boat as you. I can log in on my phone but not on my PC, which is super annoying. I tried clearing my cache and even used incognito mode, but it didn't fix the issue. I’m starting to think it might be a PC-only issue. I’ve got two accounts, and neither of them work on my computer. Has anyone else contacted support about this yet?
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